At College Ustad ("we," "our," "us"), we strive to provide quality educational services. This Cancellation and Refund Policy outlines the terms under which users may request cancellations and refunds for our services.
1. Cancellation Policy
- Users may cancel their enrollment or subscription to a service within [Insert Timeframe] from the date of purchase.
- Cancellations must be requested by contacting our support team via email or phone.
- Certain services may have specific cancellation terms, which will be communicated at the time of purchase.
2. Refund Policy
- Refunds will be processed based on the eligibility criteria outlined below:
- Full refunds may be issued if the cancellation request is made within [Insert Timeframe] and before accessing course materials.
- Partial refunds may be applicable in cases where a portion of the service has been utilized.
- No refunds will be provided for services that have been fully accessed or completed.
- Refund requests must be submitted with proof of purchase.
- Refunds will be processed within [Insert Number] business days via the original payment method.
3. Non-Refundable Services
- Digital products, downloadable materials, and special promotions are non-refundable.
- Any service explicitly marked as "non-refundable" at the time of purchase will not be eligible for a refund.
4. Modifications to This Policy
We reserve the right to modify this policy at any time. Changes will be posted on our Website, and continued use of our services implies acceptance of the revised policy.
5. Contact Us
By purchasing or using our services, you agree to this Cancellation and Refund Policy.